1. Make sure you have the piano evaluation sheet to move.
    If you do not have it, ask your technician – tuner to make one.
    The evaluation sheet should be recent (less than a year old) and should be dated and signed by your technician.
    The scorecard should include some pictures of the instrument, a technical check, its market value and, if possible, its replacement value.
  2. Have the piano prepared the day before transport, empty the “Dampp-Chaser” tank and do not forget to unplug the power cord from the system.
    Secure the tank and power cord securely.
    If a bench is included, check its condition and leave it near the piano.
  3. Go around the piano and note the visible marks, scratches and imperfections.
    Have all abnormal conditions repaired before the movers arrive.
  4. Moving day, when the movers arrive, check their equipment and ask for an experienced team.
    If you have doubts about their competence, call the head of the moving company
    and mention your apprehensions.
  5. The person in charge of the removal team should go around the piano with you and note the marks, scratches and imperfections visible on the “Bill of lading and freight bill” form.
  6. Submit a copy of the instrument scorecard and require the maximum liability of the moving valet for total loss or irreparable damage to the value of the replacement value scorecard.
    If you do not declare any particular value, the maximum liability of the mover will be limited to a few cents per pound, eg; $ 0.60. In this situation, in case of total loss, an 800 lbs piano will have a maximum value of $ 480 !! Much less than the replacement value of the instrument. A 6 foot Yamaha piano can easily cost $ 25,000 to replace.
  7. To continue in the same vein, pay attention to the signature that you must affix as sender and read the conditions mentioned above and on the back of this form, require a copy signed by the person in charge as a receipt of your instrument.
  8. The carrier may ask you to pay an additional insurance premium to cover the declared maximum value. Do it!
  9. In addition, to protect your instrument against any risk, you should have insurance that covers it during transportation and the loan period if applicable.
    Use replacement value or new value in case of total loss.
  10. When you get back from the piano, check the instrument and go around with the person in charge of the moving team. Note the marks and scratches, compare with the delivery formula.
    If applicable, in the event of a problem, tell the Team Leader prior to departure, indicate the nature of the problem on the Goods Receipt Form.
    and make your claim to the moving company as soon as possible.
    Reinstall the dampp-chaser tank, fill up with water and plug in the power cord.

Is your mover team competent?

  • The truck is safe, clean and orderly.
  • Staff are polite and seem interested in giving good service
  • The covers are clean and in sufficient quantity
  • The dolly and the skid are in good condition
  • The belts to attach the piano are clean and have no tears
  • The movers have the tools to remove the legs and pedals (lyre)
  • They work in a coordinated and accurate manner
  • For a grand piano, they must not remove the top of the piano
  • They must close everything and attach the top panel securely
  • They must protect everything that can move inside the piano, eg the lectern, the support panel (prop), the keyboard cover should be stuck with 2 pieces of felt, to avoid that does not open during transport
  • They have to take off the pedals and wrap them in a blanket
  • They must be careful not to remove the control rods from the pedalboard so as not to mix them and not lose the fastening screws, etc.
  • They must put a blanket on the sled to protect the finish of the piano, left side
  • They must start by removing the front left paw, support the piano with 2 men and place the left corner of the piano on the sled so as to protect the edge of the panel
  • Once on the side, a person must always keep the balance of the piano by having his hand on it
  • The legs are removed and wrapped in blankets
  • Make sure the screws on the paws and on the pedals follow the piano and “arrive at the same time as the piano !!”
  • The piano should be wrapped with several covers without leaving a visible finish surface
  • Everything should be attached to the sled with at least three safety belts that can not slide during transport
  • Of course, the piano stays on the sled to the destination and is firmly attached to the truck
    Check! 2 times!! before leaving
If you have questions about your piano or if you think you need to control the humidity,
ask your tuner for advice.
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